Refund policy

At Yota Liners, We Stand Behind our Product

We have a 1-Year, No Questions Asked, Return & Warranty policy, which means you have 365 days after receiving your item to request a return or replacement.

 

To be eligible for a refund, items must be returned to Yota Liners (a shipping label will be provided). All warranty claims will require documentation of the issue so we can continually improve our design and manufacturing. All refunds and warranties outside of the United States will be responsible for shipping costs. Limit one warranty replacement per order.

To start a return, you can contact us at hello@yotaliners.com. or initiate a return on your account. Once your request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@yotaliners.com or (385) 270-9516.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We cannot accept returns on custom made items. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.